Help Desk Ticket Instructions

Before filling out a Help Ticket, you should search the Knowledgebase to see if your question has already been answered

For HORTICOPIA Professional Version V users and Horticopia Education edition users:

You should receive an immediate acknowledgement of your help ticket submission and a response from the Help Desk within 1 to 2 business days. If you do not receive an acknowledgement or response, be sure to check for the response in your Spam/Junk folder.

For HORTICOPIA Professional versions before Version V, we can only provide reauthorizations for the software. We no longer provide any other support. Please see our Support Policies