Sales and information calls are answered Monday through Thursday from 10AM to 4PM,
and Fridays from 10AM to 1PM, except for holidays. All times are Eastern Time.
Support calls are answered on the same schedule.
The best way to initiate email technical support is
to complete a support ticket.
This will allow the staff (whether in the office or not) to respond and track the support issues.
Sales and product information: 800-560-6186, option 1 (Please note that we do not sell plants.)
Technical Support: 800-560-6186, option 2; Free telephone support is available only for Version V
for the initial installation and for three months following the first program activation
Help Ticket/Email support is offered to users of all current HORTICOPIA® products.
Customer Service: 800-560-6186. option 3
Corporate Office: 800-560-6186, option 4
P.O. Box 100
Harwood, MD 20776-0100