HORTICOPIA, Inc.    
HORTICOPIA leading since 1991
           
   
Printing Support Google


HORTICOPIA® Professional uses standard Microsoft® WINDOWS interfaces for printing both pictures and data. The actual printing is done by the printer driver that was supplied with your printer or operating system. Printer driver problems are the most common cause of print problems and you should first check with your printer manufacturer to determine if you have the latest printer driver installed. Most printer manufacturers maintain websites on the Internet where you can download the most current driver. (Hewlett-Packard www.hp.com  ; Epson www.epson.com  ; Canon www.usa.canon.com  ...Click on the link for Drivers or Downloads)


(Special Note: Even if you are using a new printer and have installed the software that came with it in the box, there is still a good chance that you are using an outdated print driver because they are updated so frequently. Download the driver from the manufacturers website to be sure that you are using the latest driver.)


Another common cause for printing problems is a lack of system resources. Resource problems are more frequent for users of Windows 98 or ME. If you see the document on screen but it does not print or partially prints, you could have a resource problem. You may need to close any other running applications or reboot your machine before the system will print properly. The only way to resolve a resource problem is to upgrade your operating system. Adding memory or hard drive space will not solve a resource problem.

If you have printed successfully before from HORTICOPIA® Professional (even one time) the problem is typically not with the software. You should try deleting your print driver and then reinstalling it. Most times this will resolve the problem or error message.
For questions not answered above or if you have never been able to print successfully from HORTICOPIA® Professional , please complete the form below.
 

Contact Information:

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name

company/organization

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HORTICOPIA® Version Number  Checking your version

Windows® Operating System

Macintosh® User Version Number
*Macintosh® Users must provide version number and windows operating system

Printer Manufacturer & Model

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The program gives an error message  (please enter the message along with specific details regarding what you were doing in the program that caused the message to occur.) How to copy an error message

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