If you are experiencing problems with HORTICOPIA^® Professional, first make sure you have the most current version of the program for your version. Then search the FAQ and Error Messages sections of our site. The chances are good that you will find a solution there. You can find out what the most current version is on the "What's New" page (you can use the link on the left). To find out how to check what version of the program you have, see version check. To access the updates page, click here.

Professional Version IV Users Only – except for holidays, telephone support is provided at 888-270-3751 or 540-338-9147 between the hours of 9am and 5pm Monday – Friday, Eastern Time.

Professional Versions 3 and IV, and the Student Edition - a Support Request Form is available by clicking here. We encourage you to use this form, as it contains information we need to effectively help you solve your problem.

You can also contact us at support@horticopia.com.

A to Z, Expert Notes Pests and Diseases, and Expert Notes Pruning and Planting - free e-mail support is available at support@horticopia.com.

• Effective July 1, 2006 the support for HORTICOPIA^® Professional version 1 and 2 users is limited to license transfers.
• Effective June 1, 2008, support for users of HORTICOPIA^® Professional Version 3 will be limited to license transfers.

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