Installation

ID #1053

What is an activation or product number?

With your purchase of HORTICOPIA® Professional, you received an Activation Number or a Product Number that identifies you as a valid user of HORTICOPIA® Professional. TheActivation Number consists of a string of characters made up of two or more letters followed by nine numbers.  You will find the Activation Number on a sheet of paper that accompanied the product. You can also find your Activation Number or Product Number by clicking on System Parameters in the Help drop down menu from within the program.  The number will be listed near the top of the text file that opens.

Product numbers were introduced with Version V and have a format of xx-yyy-nnn-nnn-nnn.  The first two fields, xx and yy, may contain numbers or letters.  The remaining values are all numbers as in Activation Numbers. The Student Versuion does not have the first two fields.

After installation of HORTICOPIA® Professional, you have 10 days to obtain an authorization code.  The authorization code enables the software on your computer and prevents unauthorized installation on other computers. 

You can move the software to another computer by terminating the existing terminate and obtaining the termination code.  This action disables the software on the existing machine so it can be installed on another.  You will need to send in your termination code along with your request to authorize the software on a new computer. 

Each HORTICOPIA® Professional activation or product number is unique and should be kept for future reference.  You will need your activation/product number when requesting technical support from Horticopia, because we will ask for the activation number so that we can quickly identify your product.

Note:  An activation or product number is different from authorization codes.  Authorization codes are two or three numbers that you use to authorize the program after installation.  Authorization codes do not need to be recorded as after they are used once, cannot be used again.

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Last update: 2011-09-19 20:28
Author: Horticopia Support
Revision: 1.0

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