HORTICOPIA Support > Online Support > Knowledgebase

Search help:

» Category: Installation  (Go back)

» Articles in this category:

What is a Product number or an Activation number? Article rated 3.2/5.0
With your purchase of HORTICOPIA® Professional, you received a Product Number or an Activation Number that identifies you as a valid user of the HORTICOPIA® Professional.
What do I do if I have problems installing the HORTICOPIA® Professional picture libraries? Article rated 3.3/5.0
If you have problems loading from the Library DVD, you will need to know what libraries/images you are authorized for. The image files are organized on the HORTICOPIA® Professional Library DVD in ...
What do I do if after I perform a new installation of Professional the program does not work? Article rated 3.2/5.0
If the program does not work after performing a new installation, it is possible that something interfered with the installation of important files. One possible cause of this could be anti-virus sof...
Upgrading to Version V Software without the Version V Plant Library DVD Article rated 3.7/5.0
If you upgraded to Version V from Version III or Version IV and did not order the new Version V plant library, then you would not have the new plant library DVD. This DVD contains the HORTICOPIA® ...
Running HORTICOPIA® Professional Version V with Windows Vista, Windows 7, 8 or 10 Article rated 3.6/5.0
To run HORTICOPIA® Professional Version V under Vista, Windows® 7, 8 or 10 systems, access to the Microsoft SQL Server 2005 needs to b
How do I transfer my authored plants, user pictures or Garden Studio data from one computer to another if I have version V? Article rated 3.2/5.0
This article is intended for those users who have version V and wish to terminate their license on one computer and authorize on another. Authored plants, user pictures and Garden Studio
What can I do if I get an error about MSXML 6.0 during SQL Server installation? Article rated 3.0/5.0
This applies only to Windows XP Service Pack 3 (SP3). To find out how to check your Windows version, click here. From the Start menu, select
Cannot create folders/files in ... Article rated 3.0/5.0
An error such as this indicates that you have some restrictions on the Windows® account that you are using.
How do I download my Internet Libraries? Article rated 3.0/5.0
After you have updated your system to the current build for Version V, you can download an Internet Library as follows:  
An I/O error occured while installing a file. Article rated 2.6/5.0
The error indicates that there is a physical error in reading the installation disk or in writing to the installation directory. Make sure your installation disk is not scratched and does not have ...
How do I install Version V if I have a previous version? Article rated 3.0/5.0
If you are installing on a new computer, just install Version V. Previous versions are not required and unnecessarily complicate the installation process.
How do I completely uninstall Horticopia Professional? Article rated 5.0/5.0
This Knowledge Base article applies to Horticopia Professional Version V as well as the Horticopia Education editions. 1. Uninstall Horticopia Professional and any other items with Horticopia&nb...
Installing/reinstalling under Windows XP or Windows Server 2003 Article rated 3.0/5.0